Company News
| Date | Trading Hours | Customer Service Hours |
|---|---|---|
| 23rd December 2011 | Open | Closed at 10 pm GMT |
| 24th December 2011 | Closed | Closed |
| 25th December 2011 | Closed | Closed |
| 26th December 2011 | Open at 7 am GMT | Open at 5 am GMT |
| 30th December 2011 | Open | Closed at 10 pm GMT |
| 31st December 2011 | Closed | Closed |
| 1st January 2012 | Closed | Closed |
| 2nd January 2012 | Open at 7 am GMT | Open at 5 am GMT |
HotForex is happy to announce the launch of the 'Deposit Reloaded' lottery!
Posted on 07/12/2011 10:55 GMT
Reload any of your existing HotForex account with 2,500 USD or more and take part in the weekly lottery!
For further details please go to http://www.hotforex.com/contests.html
The lottery will complement our existing Trader's Awards. For more details on the HotForex Traders Awards go to http://www.hotforex.com/awards.html
Therefore, by continuing your trading with HotForex and enjoying the best trading conditions you will also have the opportunity to be one of the awards and/or lottery winners. Being an active client of HotForex can be very rewarding.
For any questions or feedback please send an email to support@hotforex.com.
HotForex extends the Finance Department's Working Hours!Posted on 17/10/2011 14:54 GMT
Due to popular demand HotForex decided to extend the hours of operation of the Finance Department.
Currently our Finance department is open between the times of 7AM GMT and 10PM GMT (Mon-Fri) and all deposits are made instantly during those times.
In addition to the above hours of operation the Finance Department will now be also open for business on Saturday between the hours of 10AM GMT and 2PM GMT and Sunday between the hours of 12 Noon GMT and 4PM GMT.
We will also offer "Live Chat" support during the extended hours.
For any questions or feedback please send an email to support@hotforex.com.
HotForex is proud to introduce the 1st Traders Awards 2011Posted on 01/09/2011 15:00 GMT
Every month the Top10 traders will be featured on the HotForex traders Awards Page. This will serve as Tribute to our Top Traders. The number one Trader will be awarded the HTA award and a $1000 cash prize as a showcase to the superb skills that lead to an excellent performance. The Top10 traders will also be awarded an online certificate which will serve as a testament to their hard work and highly refined trading skills.
Best Regards,
The HotForex Team
support@hotforex.com
HotForex launches the HotDroid Trader!Posted on 25/08/2011 07:45 GMT
Dear Traders,
HotForex, the leading provider of Forex, Indices, Metals and Oil online trading, would like to announce the launch of the HotDroid application. This is a complete mobile trading solution for the Android smartphone platform.
HotDroid is a full featured trading application that enables HotForex traders to log in to their existing trading account, view executable rates, place and manage trades and much more.
HotDroid Is especially designed to take advantage of the sophisticated capabilities of Android's Technology.
Best Regards,
The HotForex Team
support@hotforex.com
Announcement of the new PAMM ReleasePosted on 18/08/2011 13:55 GMT
HotForex is proud to announce an upgrade of its innovative PAMM program for Fund Managers and Investors. The official launch date of the new system will be Monday 22th of August 2011.
The new HotForex PAMM offers better performance statistics allowing for more efficient monitoring of a Fund's performance. This will allow Investor's to make highly informed decisions and Fund Manager's to better demonstrate their performance.
Some of the benefits of the new HotForex PAMM are:
- With HotForex's PAMM program the Manager can organize an unlimited number of his clients together and trade their funds as one unit.
- Highly interactive, graphical & user-friendly performance monitoring system that allows managers to attract clients easily from the HotForex client base.
- Possibility and right to deposit and withdraw funds; automatic profit/loss and fees distribution, public monitoring and performance charts.
- Investor may withdraw all or part of the funds and top up his or her balance whenever he or she wants with no restriction.
- and many more...
Please note that the distribution method that will be used with the new HotForex PAMM is the 'Ratio' based method. For more details please go to http://pamm.hotforex.com/en/right/fund-manager/how-to-open-a-manager-account.html
As of Monday, the 22nd of August 2011, all existing PAMM account will be transferred on the new system with
no interruption whatsoever.
PAMM Managers will no longer need to use the PAMM software in order to establish the allocation method to the sub accounts.
The allocation will automatically be executed based on the Ratio Method.
Best Regards,
The HotForex Team
support@hotforex.com
HotForex announces the release of our Forex Trading Video Tutorial Series
Posted on 02/08/2011 11:31 GMT
HotForex acknowledges the importance of Education in a Trader's Career. We are excited to offer our clients the Hot Video Tutorials!
The following subjects are extensively covered:
MetaTrader 4 Tutorials
Beginner Trader Tutorials
Advanced Trader Tutorials
To access the Tutorials please click on the following link: http://www.hotforex.com/en/forex/hot-video-tutorials.html
These tutorials come on top of the existing e-course we offer to our clients.
As always your feedback is highly appreciated. If you have any feedback or comments please send us an email to support@hotforex.com.
Best Regards,
The HotForex Team
New Products and Enriched Liquidity AnnouncementPosted on 21/07/2011 14:40 GMT
Dear Clients,
In line with the HotForex commitment to continually improve its trader experience, we are pleased to announce that we will be adding to our liquidity and product range.
Following the introduction of the additional liquidity you will be now be able to trade the FTSE 100, S&P 500, NASDAQ, DAX and much more all from your HotForex account. In total you will have access to 12 worldwide indices all of which can be traded on margin from within a platform that you are already comfortable. Whether you are trading with the HotForex MT4 platform, WebTrader or new I-Phone application you will never be far from the world stock markets. For a full list of indices being offered and their specifications please visit the website.
http://hotforex.com/en/trading-conditions/new_products_and_liquidity_announcement.html
In addition to this, we will also be adding to our Gold and Silver products by streaming prices in Euro as well as the conventional United States Dollar.
The final change in the product range will be the addition of new currency pairs pushing the total number on offer to over 40.
Whilst these changes will be to the long term benefit of the trader it does mean that we will have to make some changes to the way that the platform deals with margin on all products and the trading sizes associated to Gold, Silver and Oil. These changes will take place following the close on the 22nd July and be in force from this date. In order to check the contract specifications, you will need to refer to the HotForex website or alternatively follow this link for further information.
In order to avoid any potential margining issues with regards to open oil, gold and silver positions, we kindly ask that you check that any positions held have sufficient free equity to cover their margining requirements. All the margining requirements are available on the website. In the event that you do not have the equity to cover the position you should close the trades and re-open with smaller volumes under the new regime.
Please note that the margin for Forex positions opened prior to the changes will not be affected.
Any commodity positions that are not closed will be under the new margining requirements and wherever necessary Gold, Silver and Oil will be adjusted to reflect their current size under the new regime. We will not be held liable for any open positions that have been stopped out due to insufficient margin.
In order to implement the above changes we will be closing all trading activity on Friday 22nd July at 20:00 GMT.
Thank you for all your patience and we look forward to providing you with the new and improved service!
HotForex launches iPhone Trader!Posted on 29/06/2011 12:49 GMT
Dear Traders,
HotForex would like to announce the launch of the iPhone™ application for mobile trading of our foreign exchange and commodities trading platform.
We are excited that our clients will now be able to remain in touch with the FX market 24 hours a day from any location, For the FX professional, the touch screen and landscape mode make HotForex iPhone a powerful tool. A free trial of the HotForex application can be downloaded via the AppStore by using the search terms: 'HotForex'. Approved users of the Hot i-Trader can log into their account and obtain the full functionality on offer. updated real-time.
Best Regards,
The HotForex Team
New Trading HoursPosted on 28/06/2011 12:08 GMT
Dear Traders,
HotForex is pleased to announce that as of Monday the 4th of July it will be extending its trading hours.
In line with our commitment for continual improvements in the trading conditions we provide our Traders with, HotForex will be streaming live prices as of 00:00 (GMT +3) on the Monday and closing the weekly sessions on the Friday at 23:00 (GMT +3).
As a result of the above change the server times will be as follows;
GMT +3 hours
This change is the direct result of feedback from our clients and is a clear indication that HotForex is striving to service its client's needs and taking such requests seriously. We hope you enjoy the new improved trading conditions.
HotForex now allows you to choose your Bonus type!Posted on 31/05/2011 12:52 GMT
Dear Trader,
After seeing the demand from our clients for flexible bonus policies HotForex had decided to offer two Bonus Policies.
Therefore, as of June 1st 2011, HotForex clients will have the ability to choose between two bonus policies depending on their trading style.
50% Withdraw Bonus
This Bonus Program is intended to increase the trading volume of the Customer's Accounts. If all requirements of this Trading Bonus program are met, the bonus sum placed in your account can be withdrawn without any limitations or restrictions.
Under this policy the bonus cannot be lost.
Benefits:
a. Can be used as increased Leverage
b. If volume requirements are met bonus can be withdrawn
c. Relaxed Time Limit for completing Volume Requirements. This encourages prudent trading
d. Effectively makes the stop out level on original balance as zero
15% Rescue Bonus
This HotForex Bonus Program is intended to protect accounts from drawdown periods. The Bonus can be lost with no limitations and also used as margin.
Under this policy the Bonus cannot be withdrawn.
Benefits:
a. Can be used as Increased Leverage
b. Can be lost so it can actually protect accounts from Margin Calls and Stop Outs during drawdown periods
c. Effectively makes the stop out level on original balance as zero
Gold, Silver and Oil trading Now Available on the Live PlatformPosted on 17/05/2011 14:44 GMT
Dear clients!
Dear Clients! We are glad to inform you that as of today, May 17th, 2011, HotForex expands the list of the trading instruments. From now on our clients can conduct transactions involving Gold and Silver and Oil on our Live Platform.
We are looking forward to receive your valuable feedback or any questions you may have at support@hotforex.com.
HotForex WebTrader goes Live!Posted on 29/04/2011 16:19 GMT
Dear clients!
We are happy to announce that the HotForex WebTrader has been officially launched today, 9th of May 2011, for all our clients both live and demo.
To access the HotForex Webtrader simply click on one of the following links, depending on your account's type (Demo/Live) and use your current MT4 Login ID and Password.
To log in to the WebTrader go to the following link:
Demo Accounts: https://demo.hotforex.com/
Live Accounts: https://live.hotforex.com
- Multilingual environment
- Fully compatible with PC, Macintosh and Linux workstations
- Integrated web-based charting
- No download necessary
Should you have any questions or comments please send us an e-mail to feedback@hotforex.com or simply use the Feedback button found on the top-left side of your WebTrader. For technical support please contact support@hotforex.com.
HotForex Announcement!Posted on 03/05/2011 9:19 GMT
Dear clients!
As you may be aware today we suffered a prolonged period of not being able to stream prices to you via our servers. All efforts were taken to resume the service as quickly as possible but unfortunately this event was out of the control of the HotForex team. Normal service has now resumed.
Whilst this event is unacceptable rest assured that alternative measures are being put in place to avoid this happening in the future. We take pride in maintaining continuous and an excellent level of service to our clients and will continue to do so.
In the meantime if you have questions or require any assistance please contact one of our support team and we will be more than happy to help.
Yours Sincerely,
The HotForex Team
HotForex WebTrader has been launched!Posted on 29/04/2011 16:19 GMT
Dear clients!
Expanding the range of services provided to its Clients, HotForex offers you the opportunity to open trade using our new Web based platform, the HotForex Webtrader! Currently we are beta testing this so this will only be available on Demo Accounts.
To access the HotForex Webtrader please open a demo account and login to the WebTrader.
To log in to the WebTrader go to the following link:
https://demo.hotforex.com/
Your feedback will be very valuable to us so please send us an email to feedback@hotforex.com or simply use the Feedback button found on the top-left side of your WebTrader.
Gold and Silver trading Now Available on the Demo PlatformPosted on 27/04/2011 08:44 GMT
Dear Clients! We are glad to inform you that starting April 27th, 2011, HotForex expands the list of the trading instruments. From now on our clients can conduct transactions involving Gold and Silver. At the moment this is only available on our Demo Platform since we are beta testing. It will be soon available on the Live Platform.
We are looking forward to receive your valuable feedback or any questions you may have at support@hotforex.com.
Bonus Extended PeriodPosted on 19/04/2011 14:09 GMT
We are happy to announce the extension of the 30% Bonus offer! We want to enable our clients being even more profitable and generating more volume which will in turn benefit both clients and our company.
The offer is now valid until the 17th of May 2011.
If you have any questions do not hesitate to contact us at support@hotforex.com
Bonus Extended PeriodPosted on 17/03/2011 13:13 GMT
HotForex is proud to announce the extension of the 30% Bonus offer!
The offer is now valid until the 17th of April 2011.
If you have any questions do not hesitate to contact us at support@hotforex.com
News Feed via IB Times available to all the Live AccountsPosted on 09/03/2011 14:49 GMT
HotForex is currently Testing the News Wire of the internationally acclaimed International Business Times (IBTimes) on all HotForex Live Accounts. Please click on the News tab in your HotForex MT4 platform. Your feedback is highly appreciated so please send us an email with your comments to support@hotforex.com.
Increase of the HotForex BonusPosted on 17/02/2011 08:29 GMT
We would like to inform our clients that as of today the 17th of February 2011 HotForex will be offering a 30% bonus on all deposits. HotForex experienced record growth in its client-base and is now expanding its geographic reach. This means the company enjoyed heightened profits from commissions. HotForex decided to give some of this profits back in order to attract a wider client base. We also believe the increased bonus will enable clients to be more profitable thus generating more volume which will in turn benefit both clients and our company.
Please note that the new bonus offer does not apply to Internal Transfers but ONLY applies to new Deposits.
Please note that for Deposits over USD10,000 a 20% bonus will be awarded.
This offer will be valid for deposits made between the 17th of February 2011 and 17th of March 2011.
Please click here for the full Bonus Policy.
If you have any questions do not hesitate to contact us at support@hotforex.com
Changes in the Bonus PolicyPosted on 16/02/2011 11:40 GMT
HotForex would like to inform its clients that in the case of funds withdrawal, the bonus will be reduced by 30%/20% (depending on the bonus percentage) of the withdrawal amount. Please note that HotForex will never reduce your account funds by more than the bonus awarded.
Click here for the full Bonus Policy.





















