Company News
Click Statistics now available for HotForex Partners
Posted on 24/05/2013 12:33 GMT
Dear Partner,
In response to your valuable feedback we are pleased to now provide you with Click Statistics. This is a very useful feature that can provide you with a complete and specific overview on how many clients have clicked on your individual IB links.
Examining this data will help you to identify where your leads are being sourced and to what extent your target markets are responding to your online marketing initiatives. The Click Statistics are grouped by Country in order to further enhance the usefulness and presentation of the data.
To access the data just follow these four simple steps:
- 1. Login to myHotForex
- 2. Click on ‘Partnerships’ from the main menu
- 3. Select ‘Raw Clicks’ from the right-side menu under the ‘Reports’ section
- 4. Click on the red ‘Statistics’ button
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
HotForex Trading Times
Posted on 24/05/2013 1:33 GMT
Dear HotForex Traders,
Please note that due to the US Memorial Day and UK Spring Bank Holiday on Monday 27.05.2013, certain financial instrument's trading time will be affected.
The affected instruments are listed below:
| Commodities | Memorial Day; |
| USOil | closing on 27.05.2013 at 20:00 |
| UKOil | closing on 27.05.2013 at 20:00 |
| Coffee | Closed |
| Copper | closing on 27.05.2013 at 20:00 |
| Corn | Closed |
| Palladium | closing on 27.05.2013 at 20:00 |
| Platinum | closing on 27.05.2013 at 20:00 |
| Sugar #11 | Closed |
| Wheat | Closed |
| STOCKS | Memorial Day |
| NASDAQ 100 | Closed |
| FTSE 100 | Closed |
| NYSE | Closed |
| Instrument | Memorial Day |
| USA 30 | closing on 27.05.2013 at 18:30 |
| FTSE 100 | Closed |
| USA 100 | closing on 27.05.2013 at 18:30 |
| USA 500 | closing on 27.05.2013 at 18:30 |
| Metals | Memorial Day |
| XAUUSD | closing on 27.05.2013 at 20:15 |
| XAUEUR | closing on 27.05.2013 at 20:15 |
| XAGUSD | closing on 27.05.2013 at 20:15 |
| XAGEUR | closing on 27.05.2013 at 20:15 |
The time mentioned above is for GMT+3.
Best Regards,
The HotForex Team
HotForex attended the 2013 MoneyExpo in Prague from 19th to the 21st April.
Posted on 23/05/2013 17:33 GMT
Dear Client,
The MoneyExpo was held at the Top Hotel in Prague, Czech Republic. The Exposition afforded the opportunity for clients and partners to come together and meet some of the key members of the HotForex team who were there throughout the entire duration at the official HotForex booth. Upon its conclusion, the MoneyExpo was considered by all to have been a resounding success.
During the MoneyExpo, HotForex operated an exclusive promotion for participating attendees, offering cash prizes worth up to $10,000 for the winner and two runners-up. Participants simply had to select a financial instrument and predict its price by May 15th in order to be entered in to the draw. We are pleased to announce the following winners:
We would like to thank everybody who visited us there and we look forward to seeing you again at other industry events in the future.
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New payment gateway FINAL PAY now available
Posted on 23/05/2013 13:33 GMT
Dear Client,
We are pleased to announce the launch of Final Pay, yet another payment gateway provided for your convenience.
Final Pay services businesses and individuals, giving them complete control over their international monetary transactions with the ability to make deposits via local banks. Payments worldwide can be made and received online with absolute flexibility and simplicity.
Click here to view a list of countries where Final Pay is supported.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
HotForex Prime for institutional clients
Posted on 15/05/2013 15:55 GMT
Dear Partner,
Designed exclusively for institutional clients, HotForex is launching Prime; the ultimate bespoke solution for small to medium sized financial and banking institutions seeking to widen their product offering with full professional support.
To learn more and get started, you can visit our website and receive a free consultation with one of our dedicated specialists to discuss and evaluate your individual goals and requirements.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Partners Team
HotForex introduces new FIX Account with Fixed Spreads
Posted on 10/05/2013 12:33 GMT
Dear Client,
We are pleased to inform you that in response to client demand and feedback, we have further expanded our range of account types with the launch of our new FIX Account. This exciting new account type introduces a specific set of unique benefits and conditions, including most notably Fixed Spreads.
With Fixed Spreads, FIX Accounts are ideal for clients who wish to make trading decisions with maximum control and/or implement exacting trading strategies.
To open a FIX Account, please complete our convenient Live Account application form online, ensuring that you select FIX Account from the Account Types dropdown list. Existing Live Account clients can log in to myHotForex and open a new FIX Account from there in a matter of moments and with even greater ease.
Best Regards,
The HotForex Team
HotForex | May 1 2013 Holiday Indices Schedule
Posted on 30/04/2013 17:53 GMT
Dear Client,
The following instruments will be closed for tomorrow May 1st.
| UK100 | Closed | ITA40 Closed |
| GER30 | Closed | SUI30 Closed |
| FRA40 | Closed | SWE30 Closed |
| ESP35 | Closed |
Best Regards,
HotForex Execution Team
HotForex receives Best Forex Affiliates Program Western Europe and South East Asia 2013 awards
Posted on 17/04/2013 14:23 GMT
Dear Client,
The Global Banking and Finance Review awards are presented in recognition of excellence in specific areas of business. Nominations are sourced from various avenues including individuals and companies. The winning nominees are finally declared by an independent judging panel which eliminates any conflict of interest and ensures credibility.
Our awards for 2013 recognize our ability to successfully branch out in to new markets and geographic locations. With the support of our clients, this is a trend that we are committed to continuing through this and the following years to come.
We would like to thank the Global Banking and Finance Review for these most notable awards, in addition to all who showed their support by nominating us. We strive to expand and solidify our business by forming long lasting and mutually beneficial partnerships with dedicated professionals all over the world who share our passion for online forex and commodities trading.
The Hotforex Partners Team
Exclusive Trading Central Webinars By HotForex
Posted on 10/04/2013 12:03 GMT
Dear Client,
We have teamed up with our partners at Trading Central to bring you a set of two exclusive webinars designed to help you maximize the value of Technical Analysis in your trading decisions.
The webinars are entirely free of charge and are available to all traders without any obligations. This is a unique and exciting opportunity to learn more about technical analysis, Trading Central, and get some real insight in to the entire process of implementing technical analysis in your trading routine.
Speakers will include experts from the Trading Central team including one of their most senior analysts. Key topics to be covered include:
-
Introduction to Technical Analysis
-
Learn how to read and understand Trading Central analysis
-
Find out how to use the HotForex/Trading Central online research platform
-
Learn how to create a personal portfolio and watchlists
-
Discover how Trading Central creates technical analysis
The webinars will take place on the 22nd and 29th April and each will be concluded with an open discussion where you will have the opportunity to get answers to any questions you may have.
Registration is quick and easy; simply follow the link below to learn more and secure your place.
http://www.hotforex.com/en/trading-tools/trading-central-webinars.html
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
HotForex attending MoneyExpo Prague 2013
Posted on 10/04/2013 10:23 GMT
Dear Client,
After having just received this year's award for Best Online Broker in Eastern Europe by World Finance, we are looking to connect with our European clients further by attending and operating a booth at this year's highly anticipated MoneyExpo in Prague. The Expo will be taking place from the 19th to the 21st April at the TOP HOTEL, Praha, Blazimska 1781/4, Prague 4, Czech Republic.
If you are able to visit us there, this will be a perfect opportunity for us to meet face to face and have a chat.
We look forward to seeing you there!
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
HotForex proudly receives two awards from World Finance for 2013
Posted on 03/04/2013 18:53 GMT
Dear Client,
HotForex is proud to receive two monumental awards by the renowned World Finance magazine. This has been made possible through the devotion of the entire HotForex team who work tirelessly to ensure that you, our valued clients, receive the best trading experience possible.
Maintaining our title as Best Online Broker in Asia for the second year running is a proud achievement for us as it shows the strength of our position in the region and also reflects just how well our Asian clients have responded to the high level of service we provide.
Our continued efforts to excel and innovate have enabled us to tailor our services and increase our product range, thereby meeting the demands of clients on a broader international scale. Our success in meeting this objective has been recognized with the additional award for Best Online Broker in Eastern Europe 2013.
Driven always by the best interests of our clients, we look to the future with steadfast purpose and determination to maintain our position as industry leaders. For these awards that we are proud to have received, we thank both the World Finance magazine and also our loyal clients who have demonstrated their support by voting for us.
Best Regards,
The HotForex Team
Notification of changes in Trading Times
Posted on 27/03/2013 16:53 GMT
Dear Client,
We would like to inform you of some upcoming time changes:
-
In accordance with Daylight Savings, on the 31st March we will set our server time to GMT+3.
-
Due to the celebration of Easter, between 28th March and 1st April, the trading times of specific instruments will be affected. Please visit our website to review these temporary changes.
-
On the 29th March, the markets will be closed for all Commodities.
| Symbol | Thursday 28-Mar |
Friday 29-Mar |
Sunday 31-Mar |
Monday 1-Apr |
Tuesday 2-Apr |
|---|---|---|---|---|---|
| US30 / USA30 | Close 20:15 | Closed | Normal Hours | Normal Hours | Normal Hours |
| SPX500 / USA500 | Close 20:15 | Closed | Normal Hours | Normal Hours | Normal Hours |
| NAS100 / USA100 | Close 20:15 | Closed | Normal Hours | Normal Hours | Normal Hours |
| USOil | Close 21:15 | Closed | Normal Hours | Normal Hours | Normal Hours |
| UKOil | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| Copper | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| UK100 / FTSE100 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| GER30 / DAX30 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| FRA40 / DAX30 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| ESP35 / SPA35 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| SUI30 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| SWE30 | Close 11:00 | Closed | Closed | Closed | Normal Hours |
| AUS200 | Close 20:00 | Closed | Closed | Re-open 23:50 | Normal Hours |
| HKG33 / HKO43 | Close 8:15 | Closed | Closed | Closed | Re-open 1:15 |
| JPN225 / JAP225 | Normal Hours | Closed | Normal Hours | Normal Hours | Normal Hours |
| XAU/USD | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| XAG/USD | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| XPT/USD | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| XPD/USD | Close 21:00 | Closed | Normal Hours | Normal Hours | Normal Hours |
| EUSTX50 | Normal Hours | Closed | Closed | Closed | Normal Hours |
| BUND | Normal Hours | Closed | Closed | Closed | Normal Hours |
For any clients running EAs, please ensure you make any necessary adjustments.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
Introducing advanced Account Statistics
Posted on 25/03/2013 16:53 GMT
Dear Client,
We are happy to introduce Account Statistics; our latest addition to the myHotForex family of advanced trading features. This is a unique feature that has been developed by HotForex, exclusively for HotForex clients. Available on all Live trading accounts, this provides clients with a significant level of trading information that cannot be found anywhere else.
Summary of features available:
- General account information and statistics.
- Interactive charts with multiple options.
- Advanced Statistics displaying a summary of trading performance, in addition to an hourly or daily breakdown.
- Comprehensive Trading Activity table showing detailed information on each position traded.
- General Analytics provides a graphical illustration on trading performance and Pairs Segmentation.
To access Account Statistics, login to myHotForex, select "Accounts Overview", and then click on the
icon of the desired trading account; it's that simple.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
HotForex - Important Change For Islamic Account Holders
Posted on 20/03/2013 16:33 GMT
Dear Client,
In our continued practice of full transparency and providing the best possible trading conditions for all clients, we would like to inform you of some minor changes applicable to your trading account.
As a result of increased costs from Liquidity Providers that are beyond our control, a Carry charge will be applied on selected currency pairs when holding overnight positions beyond a 7 day period. Any positions held open within the first 7 days are done so with no charge whatsoever.
Following the seventh day, the Carry charge is automatically applied on a daily basis in accordance with the table below (the Carry charge is expressed in USD per standard lot):
|
|
Short |
Long |
|
|
Short |
Long |
|
|
Short |
Long |
|
AUDCAD |
-10 |
-2 |
|
EURAUD |
-2 |
-12 |
|
GBPNZD |
-2 |
-10 |
|
AUDCHF |
-12 |
-2 |
|
EURHUF |
-2 |
-20 |
|
USDHUF |
-2 |
-15 |
|
AUDJPY |
-10 |
-2 |
|
EURPLN |
-2 |
-15 |
|
USDPLN |
-2 |
-15 |
|
AUDNZD |
-5 |
-1 |
|
EURRON |
-1 |
-2 |
|
USDTRY |
-2 |
-20 |
|
AUDUSD |
-5 |
-1 |
|
GBPAUD |
-2 |
-15 |
|
USDZAR |
-2 |
-15 |
Any clients that already have open positions for more than 7 days will start getting charged the Cost of Carry as of end of day Thursday the 21st of March 2013 (only on the instruments outlined in the above table)
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Execution Team
HotForex launches 100% Credit Bonus on all new deposits
Posted on 20/03/2013 12:33 GMT
Dear Client,
We are excited to introduce our new 100% Credit Bonus which essentially doubles your trading power when you make a new deposit. As quite possibly our greatest and most generous bonus offering so far, clients can enjoy the following key benefits:
- Effectively makes the Stop Out on Cash Balance (Balance excluding Credit Bonus) zero.
- Increased Leverage
- Full bonus amount withdrawal under the right conditions
The bonus is applicable on all new deposits of $100 or more and is available from today for a limited time only. Please visit our website for more information on the benefits of this bonus program.
If you would like to take advantage of our exciting new 100% Credit Bonus but do not have a Live Account yet, you can open one in just a few minutes by completing our secure and convenient online application form.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The HotForex Team
Hotforex | US Oil Contract Expiration: March 18, 2013
Posted on 18/03/2013 16:00 GMT
Dear Valued Client,
In accordance with CFD contract specifications and guidelines, we are notifying you that your US Oil CFD contracts will be expiring on Monday (March 18th, 2013) at 21:15 GMT. At that time, all open US Oil positions will be closed and all stops, limits, and pending entry orders will be cancelled.
Clients holding open positions will realize any floating profits or losses on their US Oil positions at the time those positions are closed. Clients wishing to maintain positions in US Oil will need to place new trades after this time.
Best Regards,
The Hotforex Team
HotForex Trading Times Reminder
Posted on 15/03/2013 13:33 GMT
Dear Valued Client,
As per our previous email sent last week, please note that HotForex follows British Correction for Daylight Savings Time. However, some of our banks do not follow the same standards. Therefore, HotForex will be applying the following changes to our trading times:
Between March 10th and March 31st:
- Market will close one (1) hour EARLY on Friday's at 21:00 GMT (Current Server Time is GMT+2)
- Rollovers will be one (1) hour EARLY at 21:00 GMT (Current Server Time is GMT +2)
- Market will open normally at 22:00 GMT on Sunday
From March 31st onward:
- HotForex will change its server GMT offset to GMT +3 (to Match British Summer Time)
- Market close, open, and rollover times will be set at 21:00 GMT +3 (Market Watch Time)
- Market will close as normal at 21:00 GMT (GMT+3)
Please change your EA settings accordingly.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The Hotforex Team
HotForex| UK Oil Contract Expiration: March 13, 2013Posted on 12/03/2013 14:31 GMT
Dear Client,
In accordance with CFD contract specifications and guidelines, we are notifying you that your UK Oil CFD contracts will be expiring on Wednesday (March 13, 2013) at 22:15 GMT. At that time, all open UK Oil positions will be closed and all stops, limits, and pending entry orders will be cancelled.
Clients holding open positions will realize any floating profits or losses on their UK Oil positions at the time those positions are closed. Clients wishing to maintain positions in UK Oil will need to place new trades after this time.
Best Regards,
The Hotforex Team
Notification of change in Trading TimesPosted on 08/03/2013 14:31 GMT
Dear Client,
We would like to inform you that during the course of this weekend the time in the US will be changing due to Daylight Savings, and this will naturally bring about some changes in the Trading Times that will be in effect when the market reopens on Sunday.
The new Trading Times can be referenced quickly by following the relative links below:
Shares (US only)
The Friday market closing time on Forex will be changed temporarily to 9:00pm (GMT) until the 31st March on which day European Daylight Savings come in to effect and normal market hours will resume.
For any clients running EAs, please ensure you make the necessary adjustments to reflect this change.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The Hotforex Team
Introducing the HotForex MT4 MultiTerminal Platform Posted on 06/03/2013 16:12 GMT
Dear Client,
We are happy to announce the launch of our new MT4 MultiTerminal platform. The MultiTerminal platform is the perfect solution for money managers and professional traders who need to simultaneously manage multiple trading accounts.
Users of the popular MT4 Terminal will immediately recognize a functional and practical interface that they are well accustomed to. With the ability to manage an unlimited number of trading accounts in real-time, coupled with live price feed monitoring, the HotForex MT4 MultiTerminal platform will certainly revolutionize the way you manage your accounts.
In essence, the MultiTerminal platform encompasses all the power of the MT4 Terminal, with even greater functionality. The platform is offered freely to our clients in addition to a convenient User Manual, both of which are available for download from our website.
If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.
Best Regards,
The Hotforex Team
Introducing free Technical Analysis by Trading Central Posted on 28/02/2013 16:01 GMT
Dear Client,
We are happy to announce the launch of our new Technical Analysis service provided by industry leaders Trading Central. The reports are ideal for short, medium, and long-term traders as they cover multiple time frames and are based on a variety of technical indicators.
All Live Account clients, with a minimum balance of 500 USD, can subscribe to receive daily and weekly Technical Analysis reports direct to their inbox. Real time reports can also be provided through the exclusive Trading Central web portal, offering clients a significant trading advantage. For access to either of these premium services, simply login to myHotForex, click on Trading Tools and make your selection. We will then send you a confirmation email with any information you may need to get started.
Demo account clients can also sample the benefits of quality Technical Analysis and receive daily and weekly newsletters for a period of up to 30 days without obligation. To start your free trial, just sign up for a new Demo account.
Best Regards,
The Hotforex Team
HotForex Mobile Platforms Update Posted on 19/02/2013 13:42 GMT
Dear Client,
Whist moving forward towards establishing an unparalleled trading experience, we would like to inform you of an upcoming major update. Our Trading Servers (Live Server 1, Live Server 2 and Demo) will be upgraded this weekend in order to bring them in line with the latest version of the HotForex iPhone, iPad and Android trading applications.
HotForex has been committed to providing a 24/5, uninterrupted trading environment and so the Trading Servers' update is scheduled for Saturday, 2nd of March 2013. Until that date, we highly recommend that you only use the HotForex MT4 Terminal and/or the WebTrader as any other applications might display inaccurate data.
We apologize unreservedly for any inconvenience this might cause and we appreciate your understanding and patience with regard to this matter
Best Regards,
The Hotforex Team
HotForex | January 2013 Holiday CFD SchedulePosted on 19/01/2013 13:53 GMT
Dear Valued Client,
Please be advised of the following upcoming holidays. As a result of these holidays, a number of CFD instruments will have shortened quote and trading sessions during these days.
Monday, January 21st, 2013
Martin Luther King Day -- (United States)
Monday, January 28th, 2013
Australia Day -- (Australia)
The following CFD's are affected:
21st January 2013
| US30/USA30 | Close 16:30, | Re-Open 23:00 |
| SPX500/USA500 | Close 16:30, | Re-Open 23:00 |
| NAS100/USA100 | Close 16:30, | Re-Open 23:00 |
| USOil | Close 18:15, | Re-open 23:00 |
28th January 2013
AUS200 Closed
Best Regards,
HotForex Support
HotForex New funding method available for Indian clients.Posted on 10/01/2013 13:53 GMT
Dear Client,
We are happy to announce that a new funding method, GlobePay is now available to all of our clients from India.
GlobePay Inc is a free, safe, secure and easy way to pay and get paid online. The services provided by GlobePay allows payments and money transfer to be made through internet, without sharing their financial information.
Online money transfers serve as electronic alternatives to traditional paper methods such as cheques and money orders.
A GlobePay account can be funded with an electronic debit from a bank account. The recipient of a GlobePay transfer can establish their own GlobePay deposit account or request a transfer to their bank account linked with GlobePay account, in India and outside India.
Login to your "myHotForex" and start using this method now.
If you have any questions or feedback please email support@hotforex.com
Best Regards,
The Hotforex Team
Hotforex Holiday Hours Posted on 14/12/2012 17:53 GMT
Dear Client,
HotForex would like to notify you in advance of our trading and support schedule for the upcoming Christmas and New Year's holidays:
HotForex Holiday Trading Hours
December 23rd Normal Trading Hours
December 24th Trading and Support until 20:00 (GMT+2)
December 25th Trading and Support is closed
December 26th Trading and Support will begin at 17:00 (GMT+2)
December 30th Trading and Support will be open as per usual
December 31st Trading and Support services will close at 20:00 (GMT+2)
January 1st HotForex will be closed and trading and Support services will be unavailable.
January 2nd HotForex trading and Support services will reopen for business starting at 17:00 (GMT+2)
If you have any questions or concerns, please contact our support desk or your designated HotForex account manager.
Thank you for your business, and we wish you a very happy, healthy, and prosperous holiday season.
Best Regards,
The HotForex Team
HotForex is glad to announce the winner of “Hit The Bulls Eye“ Competition.
Posted on 14/12/2012 15:53 GMT
Dear Client,
HotForex is happy to announce the winner of 'Hit The Bulls Eye' competition.The contest started about 6 months ago and the participation was astonishing.
The contestants had to simply predict where the price of a selected list of financial instruments would be by December 1st of 2012 and stand a chance to win a fully loaded Hotforex Trading account with $10,000!
The name of the winner is Julius Salapari and he is from Philippines.
To view his interview please go to ;http://www.hotforex.com/en/contest/bullseye.html
HotForex will keep offering exciting new competitions to our clients.
We would also like invite you to join our current competitions.
For more information go to http://www.hotforex.com/en/deposit-withdraw/contests.html
Best Regards,
The HotForex Team
Important news for customers of HotForexPosted on 13/12/2012 13:53 GMT
Dear Client,
Due to popular demand, as of Monday, December 17th, 2012 withdrawal requests will be electronically submitted.Therefore, there will be no need for our clients to print and scan withdrawal forms since the withdrawal request will be submitted electronically via an online form within myHotForex.
Please note that this change only applies to trading accounts that are under myHotForex.
We are very excited about this change as we believe it will streamline financial operations for our clients and further increase customer satisfaction.
The electronic withdrawal submission process, coupled with the recently launched myHotforex, means that all of our clients' financial operations are now streamlined.As we proved in the past, we will continue striving in offering the best service possible to all of our clients.
For any feedback or questions please send an email to support@hotforex.com.
Best Regards,
The HotForex Team
HotForex | Thanksgiving Day Holiday CFD Schedule --- November 22nd - 23rd, 2012
Posted on 20/11/2012 13:53 GMT
Dear Valued Client,
Thursday November 22nd, 2012 will be an official holiday in the United States (Thanksgiving Day). As a result, a number of CFD instruments will have shortened quote and trading sessions on Thursday November 22nd and/or Friday November 23rd.
All times listed above are in GMT +2 (Server Time)
Thanksgiving Day Holiday Schedule
| Symbol | 11/22/2012 (Thursday) | 11/23/2012 (Friday) |
| USA30 | 18:30 (Early Close) | 01:00 - 20:00 (Early Close) |
| USA500 | 18:30 (Early Close) | 01:00 - 20:00 (Early Close) |
| USA100 | 18:30 (Early Close) | 01:00 - 20:00 (Early Close) |
| USOil | 18:30 (Early Close) | 01:00 - 20:00 (Early Close) |
| UKOil | 18:30 (Early Close) | 03:00 - 20:00 (Early Close) |
| FTSE100 | 18:30 (Early Close) | 20:00 (Early Close) |
| DAX30 | 18:30 (Early Close) | 20:00 (Early Close) |
| CAC40 | 18:30 (Early Close) | 20:00 (Early Close) |
| ITA40 | 18:30 (Early Close) | Normal Hours |
| AUS200 | 18:30 (Early Close) | 20:00 (Early Close) |
| XAGUSD | 20:15 (Early Close) | 01:00 - 20:45 (Early Close) |
| XAUUSD | 20:15 (Early Close) | 01:00 - 20:45 (Early Close) |
| Coffee | Closed | 10:30 - 21:00 |
| Copper | 01:00 - 20:15 (Early Close) | 01:00 - 20:45 (Early Close) |
| Corn | 01:00 - 22:00 (Regular) | 01:00 - 20:00 (Regular) |
| Palladium | 01:00 - 20:15 (Early Close) | 01:00 - 20:45 (Early Close) |
| Platinum | 01:00 - 20:15 (Early Close) | 01:00 - 20:45 (Early Close) |
| Sugar | Closed | Regular |
| Wheat | 01:00 - 22:00 (Regular) | 01:00 - 20:00 (Regular) |
| Equities US | 18:30 (Early Close) | 16:30 - 20:00 (Early Close) |
If you have any questions or concerns, please contact our support desk.
Best Regards,
The HotForex Team
Hotforex Wallet will be renamed and upgraded!Posted on 16/11/2012 13:53 GMT
Dear Clients,
HotForex is proud to announce that the Hotforex Wallet is now upgraded and renamed to myHotForex. The new upgrade will be available to both new and existing clients as of Monday, November 19th via our homepage.
Existing clients with Wallet accounts will be able to use the same login details to access our upgraded system.
The benefits of the upgrade are the following:
1. Deposits can be made directly into trading accounts
2. Withdrawals can be taken out directly out of trading accounts
3. New, user friendly design
4. Internal transfers between account are now easier to perform
5. Plus many more features
Clients who have existing accounts outside the Wallet system can simply register for a myHotForex profile and import their trading accounts.
For any questions please email support@hotforex.com.
Best Regards,
The HotForex Team
HotForex DST Time ChangesPosted on 05/10/2012 13:53 GMT
Dear Valued Client,
In the early hours of Sunday, November 4th, 2012 Daylight Saving Time will be ending in the United States. As a result, our forex and metals instruments, as well as a number of CFD products will be experiencing a change in their quote and trading sessions effective from market open on November 4th, 2012.
The server time will change to GMT+2 (used to be GMT+3) so any clients using any Expert Advisors (EA's) should adjust accordingly.
The new session times for forex instruments will be as follows:
Quote Session: Starts at 22:00 GMT Sunday and ends at 22:00 GMT Friday.
Trade Session: Starts at 22:15 GMT Sunday and ends at 22:00 GMT Friday.
The quote and trading sessions are continuous with no daily breaks.
The new session times for metals instruments will be as follows:
Quote Session: Starts at 23:00 GMT Sunday and ends at 22:00 GMT Friday.
Trade Session: Starts at 23:00 GMT Sunday and ends at 22:00 GMT Friday.
On Monday, Tuesday, Wednesday, and Thursday there will be a 1-hour break in the quote and trading sessions from 22:00-23:00 GMT.
The rest of the instruments will simply go one hour forward on the open and close.
Our website will be updated over the weekend to reflect the new trading hours for all instruments.
If you have any questions please send us an email to support@hotforex.com
Best Regards,
The HotForex Support Team
Get the HotForex Debit Card for Free!Posted on 05/10/2012 13:53 GMT
Dear Client,
HotForex launches a new exciting promotion. Take advantage of this offer and get the HotForex Debit Card for free.
How to claim the free card:
The cost of the card is 20 USD but to get the HotForex Debit card for free, simply make a new deposit into your trading account of at least 500 USD or equivalent and send an email to support@hotforex.com claiming your free card. Please make sure you include your account number in the email.
Promotion Terms and Conditions
- To get the HotForex debit card for free you must make a new deposit of at least 500 USD or equivalent. Bonuses are not considered as deposits.
- Before getting the HotForex debit card, your account needs to be fully verified by providing valid documentation and an active telephone number.
- HotForex reserves the right to change the promotion terms and conditions or stop the promotion without prior notice. Any changes will be announced on the 'Company News' website section.
For any questions please email support@hotforex.com
Improvements in the HotForex Partner Terms and ConditionsPosted on 05/10/2012 13:43 GMT
Dear Partners,
Consistent with our philosophy of constant improvement of trading and business conditions the following changes will be implemented as of Monday, October 8th, 2012:
a. The minimum commission withdrawal is lowered from 100 USD down to 50 USD for all payment gateways except wire transfers
b. For Wire transfers the minimum withdrawal is lowered from 500 USD down to 250 USD
c. Partners will no longer be forced to have 3 clients under them in order to be able to receive partner commission.They will be receiving commission even if they only have 1 or two client referral(s) under them.
For any comments or feedback please send us an email to partners@hotforex.com
USD Index now available as view only with HotForex!Posted on 24/09/2012 17:43 GMT
Dear Client,
Due to popular demand HotForex has decided to add the USD Index as a non-tradable instrument on the live and demo HotForex Metatrader and Webtrader terminals.
The US Dollar Index is a measure of the value of the U.S. dollar relative to a majority of its most significant trading partners. This index is similar to other trade-weighted indexes, which also use the exchange rates from the same major currencies.
Currently, this index is calculated by factoring in the exchange rates of six major world currencies: the euro, Japanese yen, Canadian dollar, British pound, Swedish krona and Swiss franc. This index started in 1973 with a base of 100 and is relative to this base. This means that a value of 120 would suggest that the U.S. dollar experienced a 20% increase in value over the time period.
Our clients can now use the USD Index chart for performing better analysis in deciding the future direction of the US Dollar.
To view the index please right click within the Market Watch and select 'Show All'.
You will then be able to view it at the bottom of the Market Watch window within MT4. HotForex will continue rolling out new products and services in an ongoing effort to improve the offering to its clients.
For any questions please email support@hotforex.com
Kind Regards,
The HotForex Team
Hotforex Merchandise Giveaways! Posted on 13/09/2012 11:43 GMT
Dear Client,
We are glad to present to our loyal traders and partners the HotForex Merchandise. There is a wide range of top quality products all branded with the HotForex logo. The product range includes accessories, T-shirts and much more.The products are not available for purchase, as we are not in the business of selling merchandise, instead we are in the business of offering exceptional trading services!
Furthermore, we believe that you, the Client are our most valuable asset and the launch of the HotForex branded products recognizes this by giving you the HotForex merchandise free of charge. Every month we will have a draw and 100 clients will be sent a HotForex branded product free of charge. Please note that Micro account holders are excluded from the draw.
Find out more: http://www.hotforex.com/en/contest/hotforex-merchandise.html
Kind Regards,
The HotForex Team
Wallet Maintenance Posted on 12/09/2012 14:43 GMT
Dear Client,
Please note that due to Wallet maintenance no deposits or withdrawals will be processed between the hours of 21:15 GMT and 22:15 GMT on September 12th 2012.
After that one hour period deposits and withdrawals will be processed as normal.
Best Regards,
The HotForex Finance Department
HotForex announces the HotForex Zulu – forex account Posted on 27/08/2012 17:10 GMT
Dear Client,
HotForex is glad to announce the expansion of the account types offered by adding the HotForex Zulu - forex account. Our Traders can now use ZuluTrade to bridge the gap between valuable information in money markets and trade execution, by converting the advice of professional and talented traders globally to an executed trade rapidly and automatically into their HotForex Zulu account.
Why Zulu Trader?
Many Traders struggle with the following:
What makes currency rates move?
How will I develop a strategy to trade in the forex market?
How will I find time to trade in the forex market?
Zulu Trader is designed to help you to:
Identify potential for improved returns
Diversify from other investments
Trade 24 hours a day, even when you're not available
Control risk management through multiple options
How it Works: A Three Step Process:
Step 1: Open a HotForex Zulu Account via http://www.hotforex.com/open_new_live_zulu.php and receive your HotForex Zulu MT4 logins and your Zulu Trader logins directly to your email
Step 2: Use your Zulu Trader logins to login to Zulutrader.com and select the signal providers you want to copy
Step 3: Use your HotForex Zulu MT4 logins to view your trades in the HotForex MT4 trading platform.
Fee Structure:
HotForex Zulu accounts incur a round turn commission per Standard (100K) lot traded. Commission fees are $15 per round turn lot traded. All commissions due are in addition to the bid/offer spread.
Find out more :http://www.hotforex.com/en/account-types/autotrading.html
Best Regards,
The HotForex Team
HotForex releases a state of the art economic calendar Posted on 22/08/2012 17:10 GMT
Dear Client,
The Economic Calendar is helping our traders keep their fingers on the market pulse with a free economic calendar of forthcoming financial announcements.
HotForex was voted 2012′s ‘Best Broker in Asia’ for traders by World Finance and has been awarded numerous other industry awards. The company hosts a range of tools and tutorials to help traders take full advantage of the opportunities offered by forex trading. This educational output includes a free forex demo account and videos demonstrating trading, charting and risk management.
Visit the Economic Calendar at http://www.hotforex.com/en/forex/economical-calendar.html where our forex traders can see any scheduled events or announcements which may affect their currency trading in advance.
HotForex releases new analytical tool Posted on 22/08/2012 17:10 GMT
Dear Client,
We would like to inform you of our latest analytics release, the HotForex Traders Board.
The Traders Board is a page that can be used to gauge the general trading sentiment of all HotForex clients and can be used to supplement your trading analysis.
More specifically, the Traders Board shows the biggest currency movers of the day, the aggregate currency positioning of all of the HotForex Traders as well as the volume positioning on a per currency basis. In addition quick access is provided to breaking news as well as the economic calendar.
The HotForex Traders Board can be found under the Trading Products category on our homepage.
HotForex will continue providing innovative trading tools to our clients in an effort to assist in their trading activities and enable higher profitability.
Best Regards,
The HotForex Team
HF Markets Ltd. (HotForex) is now a member of the GBOT Exchange Posted on 10/08/2012 13:10 GMT
Dear Client,
HF Markets Ltd. (HotForex) is excited to announce that is now is a proud member of the Global Board of Trade Ltd. (GBOT) exchange.
Membership into the exchange is only granted after a stringent process adopted by the exchange as seen here:Click here to view the the GBOT member acceptance process
GBOT is licensed by the Financial Services Commission (FSC), the first multi-asset exchange from Mauritius, for initiating derivatives trading in commodities and currencies. GBOT is promoted by the Financial Technologies Group, a global leader in setting up and operating tech centric next generation exchanges in the emerging but fast growing economies from Africa to Asia and Middle East to South East Asia. The Group operates one of the largest exchange network comprising 10 exchanges and 5 ecosystem ventures which address upstream and downstream opportunities around exchanges, including clearing, depository, information vending, and payment gateway among others.
- Click here to view the HF Markets Ltd. Member Listing on GBOT
- Click here to view the HF Markets Ltd. Certificate of Membership in GBOT
- Click here to view the Letter of Appointment issued to HF Markets Ltd. by GBOT
HotForex awarded Best FX Online Broker 2012Posted on 2/08/2012 17:50 GMT
HotForex is honoured to announce that it has been awarded the title ''Best FX Online Broker 2012'' by one of the worlds highly sought after financial magazines, The New Europe Magazine. Having previously been awarded ''Best Online Broker in Asia 2012'' this honour accredited to HotForex by the award committee of 'The New Europe' acknowledges the continual growth HotForex strives towards.
This award exemplifies the constant high level of service provided by HotForex from the initial interaction with the client to the execution of their final order. This hugely appreciated accreditation received by HotForex wouldn't have been possible without the continued loyal support of both our clients and our affiliates. The company will continually advance the service provided to customers to the next levels.
For more details please go to: http://www.hotforex.com/en/about-us/awards.html
HotForex now offers the MT4 platform to Mac usersPosted on 30/07/2012 17:10 GMT
Dear Client,
The MetaTrader4 is already widely recognized and used for PC/Windows systems and now it is also compatible with Mac, allowing users to access its simplified analysis, 50 built-in indicators as well as other useful tools.
Therefore HotForex is pleased to announce the availability of its MT4 Platform for the Mac-operating system – A custom-built platform giving FX traders the power to trade the world renown MetaTrader 4 (MT4) on any Mac computer.
Mac users simply need to go to the following page and follow the simple on screen instructions.
http://www.hotforex.com/en/mt4-terminal/mt4-on-mac.html
This is something that many of our customers have been asking for so we are thrilled to be in a position to offer it.
If you have any questions please send us an email to support@hotforex.com.
Best Regards,
The HotForex Team
HotForex now offers Higher LeveragePosted on 26/07/2012 17:10 GMT
Dear Trader,
HotForex is pleased to announce that due to popular demand, it has increased the maximum leverage on Micro Accounts from 1:500 to 1:1000 and on Premium and Islamic accounts from 1:300 to 1:400.
Any client wishing to change their leverage on the aforementioned account types simply needs to send an email to support@hotforex.com.
HotForex constantly improves its trading conditions keeping pace with the latest developments and staying true to its mission to provide its clients with the widest opportunities for trading under one broker. Due to software and technical solutions update the Company expanded its clients' earning opportunities by increasing the maximum leverage from 1:500 up to 1:1000 for Micro Accounts, and from 1:300 up to 1:400 for Premium and Islamic Accounts.
The improvement is undergoing a test period and open to expansion to other account types in the near future. Please, follow our news to stay updated about the advantages you can get trading with us.
The availability of the higher leverage is effective as of Friday, the 27thof July 2012
Leverage Risk
High leverage may multiply both profits and losses - this is why we suggest to our clients to only make transactions that are aligned with their risk tolerance.
HotForex aspires to offer its clients the best services on the market to provide unlimited trading opportunities. The Company has the widest choice of trading options, account types, markets and tools - all on the basis of supreme execution and client-oriented approach. Pursuing its course the Company will continue upgrading conditions and expanding its range of services on a continuing basis.
Best Regards,
The HotForex Team
HotForex now offers U-Kash as a Deposit MethodPosted on 24/07/2012 15:10 GMT
Dear Client,
HotForex is happy to announce the launch of an additional Deposit Method. Our clients will now be able to make cash deposits via U-Kash.
U-Kash is a handy wallet and is a great way to fund your account. U-Kash makes use of vouchers, making this method similar to using actual, physical money.
Some additional benefits of U-Kash are:
- U-Kash is a pay-as-you-go/prepaid web wallet that allows for better fund management and allocation
- No bank account is required in order to have a U-Kash account
- U-Kash requests no personal details or financial information to use
In order to view the full scale of all the deposit options that HotForex offers please go to:
http://www.hotforex.com/en/deposit-withdraw/deposit-options.html
For any questions please send us an email tosupport@hotforex.com
Best Regards,
HotForex Auto Rebate SystemPosted on 17/07/2012 15:10 GMT
Dear Partner,
As the Best Broker In Asia 2012 & Best Forex Affiliate Program Of 2012, once again we show our appreciation by introducing the latest STP rebate software. Join us now and experience the best rebate software in the rebate market:
- Adjust the percentage of rebate to each individual client
- Choice between automatic or manual payments to clients
- Automatic method (Rebates for your clients are processed every midnight by the system)
- Manual method (Once your client will reach the minimum rebate amount, the PAY or DECLINE links will be activated
- Clients' rebates will be deposited into their trading account or you can decline the rebate and the commission will be funded back into your affiliate account
Eliminate your costs and let us handle all your back-office operations. Depending on partner's performance, we can pay up to $15 per standard lot trade.
Kind Regards,
The HotForex Partners Team
HotForex VPS HostingPosted on 09/07/2012 15:10 GMT
Dear Client,
The Power of MT4 can now be Leveraged
Free VPS hosting is now offered to both new and existing customers who deposit a minimum of $5,000 and maintain this amount for the subsequent months. Virtual Private Server (VPS) hosting allows the execution of orders 24 hours, 5 days a week. VPS hosting therefore permits the trader to take advantage of special market conditions which may be unavailable due to time zone or geographical location.
VPS hosting therefore subsequently allows for your desired EA Application to be installed and run without interruption 24/5. Power outages won't affect your trading as the VPS doesn't require the computer to be kept on.
Powerful and Protected Connection
With HotForex VPS hosting, both the processing of Expert Advisor orders in addition to your personalised trading selections can be executed simultaneously. VPS hosting provides the trader with essential advantages - so gain the upper hand now.
For more details please go to: http://www.hotforex.com/en/vps-hosting.html
Kind Regards,
The HotForex Team
HotForex Top Affiliate CompetitionPosted on 05/07/2012 16:10 GMT
Dear Partners,
At HotForex we greatly appreciate the business our affiliates bring to us. We therefore offer the Top Affiliate Competition as a token of our appreciation and as an additional reward for all of our affiliates and partners.
Affiliates can register for the ‘Top Affiliate Competition’ at any time during the competition period. Each competition period lasts for a month, starting at the beginning of each month and finishing at the last business day of the month.
The contestant affiliates who will receive the highest trading commission payout during the competition period will be considered as the winners. The contestants that will rank for the 1st to the 5th place will share a cash prize fund of $2000 as per the prize table below. Results will be updated on a daily basis.
For more details please go to : http://www.hotforex.com/affiliate-competition.html
Best Regards,
The HotForex Team
Hit the Bullseye and Win Real Account of $10,000Posted on 28/06/2012 16:10 GMT
Dear Clients,
We are delighted to present our Bullseye - Predict and Win Competition.
Anyone can join in and its fun and easy! You simply need to predict where the price of a selected list of financial instruments will be by December 1st 2012 and you stand a chance to win a fully loaded Hotforex Trading account with $10,000!
Prove your financial acumen and win big!
For more details please go to : http://www.hotforex.com/en/contest/bullseye.html
Best Regards,
The HotForex Team
CFD Holiday Trading Hours - July 2012Posted on 28/06/2012 10:30 GMT
Dear Valued Client,
On June 21st 2012 you may have received an earlier version of this notification which unfortunately contained a typographical error.The earlier notice erroneously indicated that the FTSE100 CFD contract was affected by the special holiday trading hours during the week of July 4th.In fact, it is the USA100 CFD contract that is affected. We regret the error.
Please note the correct holiday trading schedule here under.
Due to the Independence Day celebrations, July 4th 2012 will be a public holiday in the United States.
As a result, please be advised of the following revised CFD trading session times (according to EDT time zone) during the week of July 4th:
USA30, USA500 , USA100 --> On July 3rd trading closes at 17:15 GMT and resumes at 20:30 GMT. On July 4th trading closes at 15:30 GMT and resumes at 22:00 GMT.
USOil --> On July 4th, trading closes at 16:30 GMT and resumes at 22:00 GMT.
UKOil --> On July 4th, trading closes at 16:30 GMT and resumes at 00:00 GMT.
Please let us know if you have any questions.
With our kind regards,
HotForex
THE HOTFOREX ‘VIRTUAL TO REAL’ DEMO CONTEST Posted on 19/06/2012 12:30 GMT
Dear Traders,
HotForex the award winning, fully regulated and licensed online broker, is proud to announce the HotForex “Virtual to Real” demo contest.
The HotForex ‘Virtual to Real’ demo contest is a competition only held on demo accounts. Therefore, there is no monetary risk for the participants but the cash prizes awaiting the winners are real! In addition, by offering this demo contest we allow our clients to master their trading skills with no risk however real money prizes are still available! Please read our Terms and Conditions for additional information.
Details: Length of each round – 1 Month Total Prizes per round – 3,500 USD Number of Prize winning Places – 3 Initial Virtual Deposit - $100,000
For more information please visit: www.hotforex.com/demo_contest/
With our Kind Regards,
HotForex
US Oil Contract Expiration Reminder: June 18, 2012Posted on 18/06/2012 10:30 GMT
Dear Clients,
In accordance with CFD contract specifications and guidelines, we are notifying you that your US Oil CFD contracts will be expiring on Monday (June 18, 2012) at 21:15 GMT. At that time, all open US Oil positions will be closed and all stops, limits, and pending entry orders will be cancelled.
Clients holding open positions will realize any floating profits or losses on their US Oil positions at the time those positions are closed. Clients wishing to maintain positions in US Oil will need to place new trades after this time.
Kind regards,
HotForex
Refer a Friend ProgramPosted on 12/06/2012 15:30 GMT
Dear Clients,
HotForex positioned itself as the forex broker of choice for traders worldwide, through its policy of providing the best possible trading conditions.
We value and reward our clients' for loyalty and continued business,for this we created and launched a referral program in order to show our appreciation to our clients and reward them for any additional business that they introduce to us.
After you refer a friend or relative to us, simply notify us via email. We will then fund your account with the Referral Reward.
The referral reward varies depending on the size of the initial deposit of the referred client
The more they fund the more you are rewarded. It couldn't be simpler.
For more information please visit :http://www.hotforex.com/en/contest/refer-a-friend.html
With our Kind Regards,
HotForex
Important! Demo Platform DowntimePosted on 05/06/2012 15:30 GMT
Dear valued client,
Please note that our Demo Platform will be down today between 23:00 (June 5th) and 01:00 (June 6th) for urgent maintenance. We do apologise for any inconvenience caused.
After the maintenance our demo clients should see a better more stable feed.
If you have any questions please send us an email to support@hotforex.com
Important! Client Terminal Update RequirementPosted on 04/05/2012 07:00 GMT
Dear valued client,
Please update your MT4 client terminal to the latest version as soon as possible. Support for versions older than 416 has already been removed and as of June 1st it will not be possible to use these older versions to access our trading servers.
To determine which version of the MT4 client terminal you are using, please launch the terminal and select "Help". Click on "About" on the drop down menu. The version can be found in the popup window.
To update your client terminal please download the latest version:
- Login to the Traders Room: https://live.hotforex.com/index.php?tpl=main&page=en/deposit/main
- From the top menu tab select "Download MT4"
- Follow the instructions on the screen. In order to maintain the settings you already have we recommend installing in the same folder as your existing MT4 client terminal. This is usually "HotForex MetaTrader"
If you have any questions please send us an email to support@hotforex.com
Important Change in Monday Open Time Posted on 28/05/2012 10:36 GMT
Dear Clients,
Please note that this Monday open, 28th of May, trading will begin at 12:15 AM (server time), instead of 12:00 midnight.
This measure was implemented by our Liquidity Providers. This measure was taken in order to address the issue of slippage during market open (when liquidity is thin).
Please note that the Monday open time will be at 12:15 AM (server time) until further notice.
HotForex Now Offers Banners in 19 Languages Posted on 28/05/2012 07:36 GMT
Dear Partners,
HotForex, the award-winning broker is proud to announce that now offers a variety of banners in 19 languages. The continuous improvement and unceasing upgrade of the services continues.
Banners are now available in:
English, German, Spanish, Italian, French, Malay, Bengali, Bulgarian, Russian, Indonesian, Arabic, Farsi, Japanese, Chinese, Hindi, Polish, Portuguese, Greek, Thai.
HotForex positioned itself as the broker of choice for Affiliates & IBs worldwide, through its policy of providing the best possible conditions.
New traders Room is going Live! Posted on 9/05/2012 07:36 GMT
HotForex is proud to announce the launch of the New Trader's Roomwhich is available to both new and existing clients. HotForex clients can now enjoy instant deposits and transfers between their trading accounts with no delays whatsoever. In addition clients can open multiple trading accounts under one Traders Room login.
The new traders Room is a state of the art accounts management facility, developed specifically for our clients. It is a fully secure environment with advanced SSL encryption technology.
With this new offering we are pioneering Instant Deposits, Instant Transfers between accounts and also offering Zero fees on deposits.
Furthermore, the New Traders Room will also offer more features such as an advanced password change capabilities for extra security and many more.
1. With one Trader's Room Profile.
2. Open multiple real trading accounts of any type.
3. Submit your necessary documents.
4. Perform Instant Deposits - Fully Automated.
5. Perform Instant Internal Transfers between Trading Accounts - Fully Automated.
6. View your Trades in Real time and check your Trade History.
7.View your financial transaction History.
8. Choose and get instant bonuses.
Existing clients will have 30 days to import their accounts into the New Traders Room. The process of doing this is very fast and easy. All you need to do is follow these 3 easy steps: Go to hotforex.com and open a new account. Please note that this will be your New Traders Room account. Login to your newly created Traders Room account using the newly received credentials. After you log in click on 'Import old MT4 account' and then simply follow the online instructions.
For any questions please come on our Live Chat or contact us at support@hotforex.com.
Please note that the new Trader's Room wil be available to you as of end of day 09/05/2012.
CFD Holiday Trading Hours - Early May Bank Holiday, May 7th, 2012 Posted on 4/05/2012 07:36 GMT
Dear Valued Client,Please be advised of the following revised CFD trading session times (according to GMT+3 time zone) during the Early May Bank holiday on May 7th, 2012:
FTSE100 --> no trading will occur on May 7th from 07:00 to 06:59 GMT+3, normal trading hours resume on May 8th
CFD Holiday Trading Hours - May Day, May 1st, 2012Posted on 01/05/2012 07:00 GMT
Dear Clients,
Please be advised of the following revised CFD trading session times (according to GMT+3 time zone) during the May Day holiday on May 1st, 2012:
DAX30 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
ITA40 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
SPA35 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
CAC40 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
SUI30 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
SWE30 --> no trading will occur on May 1st from 07:00 to 06:59 GMT+3, normal trading hours resume on May 2nd
HKO43 --> is currently closed; trading will resume at 04:15 GMT+3 on May 1st
Please let us know if you have any questions.
US Oil Expiration Announcement Posted on 18/04/2012 07:36 GMT
Dear Clients,
We would like to notify you that USOil will expire today (18-Apr-2012) at 21:15 GMT.
At that time, all open US Oil positions will be closed and all stops, limits, and pending entry orders will be cancelled.
Clients holding open positions will realize any floating profits or losses on their US Oil positions at the time those positions are closed. Clients wishing to maintain positions in US Oil will need to place new trades after this time.
Indices, Metals and Oil Closing time due to holidays Posted on 06/04/2012 07:42 GMT
Dear Clients,
The following metals, oil and indices will be closed for the day (06-Apr-2012) due to the "Good Friday" holiday:
UKOIL, USOIL, UK100, FTSE100, GER30, DAX30, FRA40, CAC40, ESP35,SPA35, ITA40, SUI30, SWE30, AUS200, HKG33, and HKO43.
Additionally, US30, USA30, SPX500, USA500, NAS100, USA100, and JPN225 will be closed from 15:15 (server-time).
HotForex Server Time changes to GMT +3 on March 26th. Posted on 23/03/2012 08:40 GMT
Dear Clients,
The GMT offset in the HotForex Meta Trader 4 will be set to GMT +3 (daylight savings time) starting with the market opening on Monday (March 26th, 2012).
The change applies to all types of HotForex accounts both Live and Demo.
We would like to remind our clients, that the GMT offset in your Indicators and Expert Advisors should also be set to GMT+3 to match the HotForex server time.
Also please note that the market on Friday will close at 11pm server time to match the DST time changes that have already occurred in the US.
For any questions or feedback please send an email to execution@hotforex.com.
Indices Trading with Hotforex Posted on 23/03/2012 08:40 GMT
Dear Clients,
Please note that we have switched our Indices and Oil Liquidity Providers for Indices and Oil trading in order to maintain our competitive spreads. Due to the switch we will be able to still offer the competitive spreads that you have been currently enjoying but there will be a small commission applied of $2 per contract on all indices and a $2 commission per contract on all Oil contracts. This is a necessary step in order to maintain tight spreads.
The changes will only apply to newly opened positions and will be effective as of market open March 26th.
For any questions or feedback please send an email to execution@hotforex.com.
The Hotforex Olympics Contest: Experience the thrill of London Summer Olympics 2012!Posted on 14/03/2012 12:17 GMT
Enter our Forex Olympics Contest and participate in the chance of winning an exhilarating trip to London during Summer Olympics 2012. This summer, the capital of England will be the centre of the world's attention as more than 10,000 athletes from 205 participating nations come together. The HotForex prize package provides the ultimate Olympic Experience for our traders. You could win 1 of 2 trips to the London Olympics simply by trading well with HotForex! Its that easy. Join the competition by simply opening and funding a HotForex account with at least $1,000 and the rest is up to you. The top 2 traders in terms of percentage gain between the period of 14th of March 2012 and 1st of June 2012 will win the HotForex Olympics grand prize. Each trip is offered for 3 nights and includes flights for two people, excellent hotel accommodation in central London, daily breakfast, tickets to the Olympic and the generous amount of $1,000 for pocket money to experience London's best shopping and top attractions! Enter the HotForex Olympics Competition today for a chance to experience the amazing Summer Olympic Events in London from August 2nd till August 5th!
For further details please go to http://www.hotforex.com/landing-pages/olympics-contest/
HotForex announces the HotForex Debit Card!Posted on 13/03/2012 11:29 GMT
HotForex is happy to announce the launch of the HotForex Debit Card. With this card you will be able to easily and cost effectively make withdrawals from your HotForex Trading account directly onto your HotForex Debit Card. A simple online form and the funded live account is all that is required in order to experience the freedom and flexibility that the card can offer you.
The HotForex Debit Card can be used worldwide, both at point of sales locations and to make purchases online. You can also withdraw cash at any ATM and check your account balance and transaction history online. Using the HotForex Debit Card is also a great way of funding your account! Apply for your HotForex Debit Card today and benefit from quick and efficient deposits into your trading account or withdrawals back to your card.
For further details please go to http://hotforex.com/en/deposit-withdraw/hotforex-debit-card.html/
Global Banking & Finance Review awards HotForex the Best Affiliates Program 2012 Posted on 12/03/2012 12:47 GMT
HotForex is proud to announce that it has have been awarded the title "Best Forex Affiliates Programme 2012" by Global Banking and Finance Review, a prominent British online portal of experienced contributors providing balanced independent news for the global banking and finance industry. The Global Banking and Finance Review Awards were made with the intent to identify accomplishment, innovation, progress and excellent results shown in diverse areas of expertise within the financial industry. This award is a certificate of the achievement and the high levels of service offered from the HotForex Affiliate Program. HotForex has always been concerned about offering the best affiliate program for both our online and offline partners. The greatly appreciated evaluation that the company received by the professionals at Global Banking and Finance Review shows the excellent commission structure and tailor-made products that help our partners to achieve their revenue expectations.
For further details please go to http://www.hfaffiliates.com/partners/index.html
HotForex awarded Best Online Broker in Asia 2012 by World Finance Posted on 22/02/2012 12:47 GMT
HotForex has been awarded The Best Online Broker in Asia for 2012 by one of the world's most prestigious financial magazines, World Finance. We are grateful for both the credit that the award committee of World Finance has given our company, as well as the support and loyalty from you - our valuable clients and partners.
HotForex has always emphasized the importance of providing great service to our clients. The valuable assessment that we received by the experts at World Finance points toward a continuous improvement and unceasing upgrade of the services we offer to our customers. HotForex has established a wide network of affiliates and partners with several of our Asian Customers, and are continuously seeking to expand and develop our relationships in that area, as well as escalating our business beyond this region. The company will always continue to do its utmost to offer exceptional customer support, and the broadest choice possible when it comes to products and trading platforms for our clients.
For further details please go to http://hotforex.com/en/about-us/awards.html
HotForex launches Blackberry® and iPad Trader Applications!Posted on 04/01/2012 12:47 GMT
HotForex proudly announces the launch of the two additional trading platforms, the HotForex Blackberry® Trader and the HotForex iPad Trader !
We are very happy to inform our clients about these brand new all-inclusive mobile trading platforms.
Some of the features that you will experience while trading from either theBlackBerry or Ipad devices are:
- Activity and reports management of all open and closed positions
- Equity and exposure monitoring ability
- Advanced charting and technical analysis
This service is FREE for all HotForex clients.
For a full list of the features and benefits of the Hotforex Blackberry Trader, please go to http://www.hotforex.com/en/mt4-terminal/bb-trader.html.
For a full list of the features and benefits of the HotForex iPad Trader, please go to http://www.hotforex.com/en/mt4-terminal/ipad-trader.html.
For any questions or feedback please send an email to support@hotforex.com.
Happy Holidays from HotForexPosted on 16/12/2011 12:53 GMT
Dear Trader,
HotForex would like to wish you a Happy Holiday season and thank you for selecting us for all your brokerage needs!
Please find below our special Holiday Hours:
| Date | Trading Hours | Customer Service Hours |
|---|---|---|
| 23rd December 2011 | Open | Closed at 10 pm GMT |
| 24th December 2011 | Closed | Closed |
| 25th December 2011 | Closed | Closed |
| 26th December 2011 | Open at 7 am GMT | Open at 5 am GMT |
| 30th December 2011 | Open | Closed at 10 pm GMT |
| 31st December 2011 | Closed | Closed |
| 1st January 2012 | Closed | Closed |
| 2nd January 2012 | Open at 7 am GMT | Open at 5 am GMT |
HotForex is happy to announce the launch of the 'Deposit Reloaded' lottery!
Posted on 07/12/2011 10:55 GMT
Reload any of your existing HotForex account with 2,500 USD or more and take part in the weekly lottery!
For further details please go to http://www.hotforex.com/contests.html
The lottery will complement our existing Trader's Awards. For more details on the HotForex Traders Awards go to http://www.hotforex.com/awards.html
Therefore, by continuing your trading with HotForex and enjoying the best trading conditions you will also have the opportunity to be one of the awards and/or lottery winners. Being an active client of HotForex can be very rewarding.
For any questions or feedback please send an email to support@hotforex.com.
HotForex extends the Finance Department's Working Hours!Posted on 17/10/2011 14:54 GMT
Due to popular demand HotForex decided to extend the hours of operation of the Finance Department.
Currently our Finance department is open between the times of 7AM GMT and 10PM GMT (Mon-Fri) and all deposits are made instantly during those times.
In addition to the above hours of operation the Finance Department will now be also open for business on Saturday between the hours of 10AM GMT and 2PM GMT and Sunday between the hours of 12 Noon GMT and 4PM GMT.
We will also offer "Live Chat" support during the extended hours.
For any questions or feedback please send an email to support@hotforex.com.
HotForex is proud to introduce the 1st Traders Awards 2011Posted on 01/09/2011 15:00 GMT
Every month the Top10 traders will be featured on the HotForex traders Awards Page. This will serve as Tribute to our Top Traders. The number one Trader will be awarded the HTA award and a $1000 cash prize as a showcase to the superb skills that lead to an excellent performance. The Top10 traders will also be awarded an online certificate which will serve as a testament to their hard work and highly refined trading skills.
Best Regards,
The HotForex Team
support@hotforex.com
HotForex launches the HotDroid Trader!Posted on 25/08/2011 07:45 GMT
Dear Traders,
HotForex, the leading provider of Forex, Indices, Metals and Oil online trading, would like to announce the launch of the HotDroid application. This is a complete mobile trading solution for the Android smartphone platform.
HotDroid is a full featured trading application that enables HotForex traders to log in to their existing trading account, view executable rates, place and manage trades and much more.
HotDroid Is especially designed to take advantage of the sophisticated capabilities of Android's Technology.
Best Regards,
The HotForex Team
support@hotforex.com
Announcement of the new PAMM ReleasePosted on 18/08/2011 13:55 GMT
HotForex is proud to announce an upgrade of its innovative PAMM program for Fund Managers and Investors. The official launch date of the new system will be Monday 22th of August 2011.
The new HotForex PAMM offers better performance statistics allowing for more efficient monitoring of a Fund's performance. This will allow Investor's to make highly informed decisions and Fund Manager's to better demonstrate their performance.
Some of the benefits of the new HotForex PAMM are:
- With HotForex's PAMM program the Manager can organize an unlimited number of his clients together and trade their funds as one unit.
- Highly interactive, graphical & user-friendly performance monitoring system that allows managers to attract clients easily from the HotForex client base.
- Possibility and right to deposit and withdraw funds; automatic profit/loss and fees distribution, public monitoring and performance charts.
- Investor may withdraw all or part of the funds and top up his or her balance whenever he or she wants with no restriction.
- and many more...
Please note that the distribution method that will be used with the new HotForex PAMM is the 'Ratio' based method. For more details please go to http://pamm.hotforex.com/en/right/fund-manager/how-to-open-a-manager-account.html
As of Monday, the 22nd of August 2011, all existing PAMM account will be transferred on the new system with
no interruption whatsoever.
PAMM Managers will no longer need to use the PAMM software in order to establish the allocation method to the sub accounts.
The allocation will automatically be executed based on the Ratio Method.
Best Regards,
The HotForex Team
support@hotforex.com
HotForex announces the release of our Forex Trading Video Tutorial Series
Posted on 02/08/2011 11:31 GMT
HotForex acknowledges the importance of Education in a Trader's Career. We are excited to offer our clients the Hot Video Tutorials!
The following subjects are extensively covered:
MetaTrader 4 Tutorials
Beginner Trader Tutorials
Advanced Trader Tutorials
To access the Tutorials please click on the following link: http://www.hotforex.com/en/forex/hot-video-tutorials.html
These tutorials come on top of the existing e-course we offer to our clients.
As always your feedback is highly appreciated. If you have any feedback or comments please send us an email to support@hotforex.com.
Best Regards,
The HotForex Team
New Products and Enriched Liquidity AnnouncementPosted on 21/07/2011 14:40 GMT
Dear Clients,
In line with the HotForex commitment to continually improve its trader experience, we are pleased to announce that we will be adding to our liquidity and product range.
Following the introduction of the additional liquidity you will be now be able to trade the FTSE 100, S&P 500, NASDAQ, DAX and much more all from your HotForex account. In total you will have access to 12 worldwide indices all of which can be traded on margin from within a platform that you are already comfortable. Whether you are trading with the HotForex MT4 platform, WebTrader or new I-Phone application you will never be far from the world stock markets. For a full list of indices being offered and their specifications please visit the website.
http://hotforex.com/en/trading-conditions/new_products_and_liquidity_announcement.html
In addition to this, we will also be adding to our Gold and Silver products by streaming prices in Euro as well as the conventional United States Dollar.
The final change in the product range will be the addition of new currency pairs pushing the total number on offer to over 40.
Whilst these changes will be to the long term benefit of the trader it does mean that we will have to make some changes to the way that the platform deals with margin on all products and the trading sizes associated to Gold, Silver and Oil. These changes will take place following the close on the 22nd July and be in force from this date. In order to check the contract specifications, you will need to refer to the HotForex website or alternatively follow this link for further information.
In order to avoid any potential margining issues with regards to open oil, gold and silver positions, we kindly ask that you check that any positions held have sufficient free equity to cover their margining requirements. All the margining requirements are available on the website. In the event that you do not have the equity to cover the position you should close the trades and re-open with smaller volumes under the new regime.
Please note that the margin for Forex positions opened prior to the changes will not be affected.
Any commodity positions that are not closed will be under the new margining requirements and wherever necessary Gold, Silver and Oil will be adjusted to reflect their current size under the new regime. We will not be held liable for any open positions that have been stopped out due to insufficient margin.
In order to implement the above changes we will be closing all trading activity on Friday 22nd July at 20:00 GMT.
Thank you for all your patience and we look forward to providing you with the new and improved service!
HotForex launches iPhone Trader!Posted on 29/06/2011 12:49 GMT
Dear Traders,
HotForex would like to announce the launch of the iPhone™ application for mobile trading of our foreign exchange and commodities trading platform.
We are excited that our clients will now be able to remain in touch with the FX market 24 hours a day from any location, For the FX professional, the touch screen and landscape mode make HotForex iPhone a powerful tool. A free trial of the HotForex application can be downloaded via the AppStore by using the search terms: 'HotForex'. Approved users of the Hot i-Trader can log into their account and obtain the full functionality on offer. updated real-time.
Best Regards,
The HotForex Team
New Trading HoursPosted on 28/06/2011 12:08 GMT
Dear Traders,
HotForex is pleased to announce that as of Monday the 4th of July it will be extending its trading hours.
In line with our commitment for continual improvements in the trading conditions we provide our Traders with, HotForex will be streaming live prices as of 00:00 (GMT +3) on the Monday and closing the weekly sessions on the Friday at 23:00 (GMT +3).
As a result of the above change the server times will be as follows;
GMT +3 hours
This change is the direct result of feedback from our clients and is a clear indication that HotForex is striving to service its client's needs and taking such requests seriously. We hope you enjoy the new improved trading conditions.
HotForex now allows you to choose your Bonus type!Posted on 31/05/2011 12:52 GMT
Dear Trader,
After seeing the demand from our clients for flexible bonus policies HotForex had decided to offer two Bonus Policies.
Therefore, as of June 1st 2011, HotForex clients will have the ability to choose between two bonus policies depending on their trading style.
50% Withdraw Bonus
This Bonus Program is intended to increase the trading volume of the Customer's Accounts. If all requirements of this Trading Bonus program are met, the bonus sum placed in your account can be withdrawn without any limitations or restrictions.
Under this policy the bonus cannot be lost.
Benefits:
a. Can be used as increased Leverage
b. If volume requirements are met bonus can be withdrawn
c. Relaxed Time Limit for completing Volume Requirements. This encourages prudent trading
d. Effectively makes the stop out level on original balance as zero
15% Rescue Bonus
This HotForex Bonus Program is intended to protect accounts from drawdown periods. The Bonus can be lost with no limitations and also used as margin.
Under this policy the Bonus cannot be withdrawn.
Benefits:
a. Can be used as Increased Leverage
b. Can be lost so it can actually protect accounts from Margin Calls and Stop Outs during drawdown periods
c. Effectively makes the stop out level on original balance as zero
Gold, Silver and Oil trading Now Available on the Live PlatformPosted on 17/05/2011 14:44 GMT
Dear clients!
Dear Clients! We are glad to inform you that as of today, May 17th, 2011, HotForex expands the list of the trading instruments. From now on our clients can conduct transactions involving Gold and Silver and Oil on our Live Platform.
We are looking forward to receive your valuable feedback or any questions you may have at support@hotforex.com.
HotForex WebTrader goes Live!Posted on 29/04/2011 16:19 GMT
Dear clients!
We are happy to announce that the HotForex WebTrader has been officially launched today, 9th of May 2011, for all our clients both live and demo.
To access the HotForex Webtrader simply click on one of the following links, depending on your account's type (Demo/Live) and use your current MT4 Login ID and Password.
To log in to the WebTrader go to the following link:
Demo Accounts: https://demo.hotforex.com/
Live Accounts: https://live.hotforex.com
WebTrader Features
- Multilingual environment
- Fully compatible with PC, Macintosh and Linux workstations
- Integrated web-based charting
- No download necessary
Should you have any questions or comments please send us an e-mail to feedback@hotforex.com or simply use the Feedback button found on the top-left side of your WebTrader. For technical support please contact support@hotforex.com.
HotForex Announcement!Posted on 03/05/2011 9:19 GMT
Dear clients!
As you may be aware today we suffered a prolonged period of not being able to stream prices to you via our servers. All efforts were taken to resume the service as quickly as possible but unfortunately this event was out of the control of the HotForex team. Normal service has now resumed.
Whilst this event is unacceptable rest assured that alternative measures are being put in place to avoid this happening in the future. We take pride in maintaining continuous and an excellent level of service to our clients and will continue to do so.
In the meantime if you have questions or require any assistance please contact one of our support team and we will be more than happy to help.
Yours Sincerely,
The HotForex Team
HotForex WebTrader has been launched!Posted on 29/04/2011 16:19 GMT
Dear clients!
Expanding the range of services provided to its Clients, HotForex offers you the opportunity to open trade using our new Web based platform, the HotForex Webtrader! Currently we are beta testing this so this will only be available on Demo Accounts.
To access the HotForex Webtrader please open a demo account and login to the WebTrader.
To log in to the WebTrader go to the following link:
https://demo.hotforex.com/
Your feedback will be very valuable to us so please send us an email to feedback@hotforex.com or simply use the Feedback button found on the top-left side of your WebTrader.
Gold and Silver trading Now Available on the Demo PlatformPosted on 27/04/2011 08:44 GMT
Dear Clients! We are glad to inform you that starting April 27th, 2011, HotForex expands the list of the trading instruments. From now on our clients can conduct transactions involving Gold and Silver. At the moment this is only available on our Demo Platform since we are beta testing. It will be soon available on the Live Platform.
We are looking forward to receive your valuable feedback or any questions you may have at support@hotforex.com.
Bonus Extended PeriodPosted on 19/04/2011 14:09 GMT
We are happy to announce the extension of the 30% Bonus offer! We want to enable our clients being even more profitable and generating more volume which will in turn benefit both clients and our company.
The offer is now valid until the 17th of May 2011.
If you have any questions do not hesitate to contact us at support@hotforex.com
Bonus Extended PeriodPosted on 17/03/2011 13:13 GMT
HotForex is proud to announce the extension of the 30% Bonus offer!
The offer is now valid until the 17th of April 2011.
If you have any questions do not hesitate to contact us at support@hotforex.com
News Feed via IB Times available to all the Live AccountsPosted on 09/03/2011 14:49 GMT
HotForex is currently Testing the News Wire of the internationally acclaimed International Business Times (IBTimes) on all HotForex Live Accounts. Please click on the News tab in your HotForex MT4 platform. Your feedback is highly appreciated so please send us an email with your comments to support@hotforex.com.
Increase of the HotForex BonusPosted on 17/02/2011 08:29 GMT
We would like to inform our clients that as of today the 17th of February 2011 HotForex will be offering a 30% bonus on all deposits. HotForex experienced record growth in its client-base and is now expanding its geographic reach. This means the company enjoyed heightened profits from commissions. HotForex decided to give some of this profits back in order to attract a wider client base. We also believe the increased bonus will enable clients to be more profitable thus generating more volume which will in turn benefit both clients and our company.
Please note that the new bonus offer does not apply to Internal Transfers but ONLY applies to new Deposits.
Please note that for Deposits over USD10,000 a 20% bonus will be awarded.
This offer will be valid for deposits made between the 17th of February 2011 and 17th of March 2011.
Please click here for the full Bonus Policy.
If you have any questions do not hesitate to contact us at support@hotforex.com
Changes in the Bonus PolicyPosted on 16/02/2011 11:40 GMT
HotForex would like to inform its clients that in the case of funds withdrawal, the bonus will be reduced by 30%/20% (depending on the bonus percentage) of the withdrawal amount. Please note that HotForex will never reduce your account funds by more than the bonus awarded.
Click here for the full Bonus Policy.






















